H mart Reviews

H mart has an overall rating of 3.7 based on 50 reviews. Customer feedback on H mart is mixed: H mart reviewers highlight positive aspects like wide selection of Asian groceries, competitive prices, convenient online shopping experience, fast delivery options, which strongly appeal to Asian food enthusiasts, busy families, health-conscious shoppers, culinary explorers. However, H mart is often criticized for its limited product availability in some regions, occasional shipping delays, website navigation issues, customer service responsiveness.

3.7/5.0

50 reviews

5 Stars

9

4 Stars

6

3 Stars

4

2 Stars

5

1 Star

1

All H mart Reviews (50)
Marlin-johnson
May 28, 2026
"Super easy to find things by aisle"
I really like the aisle navigation because it makes shopping way quicker. I was able to find my usual snacks without clicking around forever (which I definitely appreciate when I’m just trying to get in and out)...
CHACON
May 23, 2026
"Good rewards, just a little slow sometimes"
I use the hmart rewards often, and the points do add up nicely over time. It just sometimes takes a bit for them to show up, which can be a little annoying. Still, if you shop there regularly, it’s definitely worth using.
john1988
May 18, 2026
"I ordered some veggies and fruit from hmart…"
I ordered some veggies and fruit from hmart, from what I remember when unpacking everything, a lot of it already looked past its prime. The lettuce had slimy edges, and the pears had soft spots right out of the box. I know delivery can be hit or miss with fresh food, but this felt like more than just a small issue. I ended up throwing away a bunch of it the same day, so I probably won’t order fresh produce from here again.
Bobby_walton92
May 17, 2026
"Decent Value Overall"
I thought the place offered fair value for the most part. A few items felt a little more expensive than I expected, but nothing too outrageous. Overall, I’d say it’s still worth checking out if you don’t mind spending a bit extra on certain things.
kelly_Harris04
May 01, 2026
"From what I remember, they got back..."
From what I remember, they got back to me quickly. I didn’t have to wait around long, which made the whole thing feel a lot easier.
MARTINEZ
April 23, 2026
"My order showed up packed really carefully. The…"
My order showed up packed really carefully. The cold items were still cold, and nothing was smashed or leaking, which was a relief. There was plenty of padding in the box too. it was better than I expected, and I’d definitely order again.
john_Evans03
April 22, 2026
"Good store, but the parking is a hassle"
I do like going to H Mart for certain groceries and snacks I can’t always find elsewhere, but the parking makes the trip kind of annoying. Compared to places like 99 Ranch or even some bigger grocery stores, this lot feels way more cramped and stressful. It’s usually crowded, and I always end up circling around longer than I want just to find a spot. Once I’m inside, the shopping experience is fine, but getting in and out of the parking lot really takes away from it.
charles_Fraser03
April 20, 2026
"Checkout could be a little more fair and flexible"
I like shopping on hmart online and have had good experiences overall, but the payment process is kind of frustrating. My card got declined even though it works fine everywhere else, and I had to try again before it finally went through. I don’t think it’s unreasonable to expect a smoother checkout, especially when customers are ready to pay. It would feel a lot fairer if there were more payment options, like PayPal or other easier checkout methods
elton_Anderson81
April 16, 2026
"They were late twice, and I didn’t…"
They were late twice, and I didn’t get any update until I finally called them myself. i had a weird feeling after the first time, and I probably should’ve trusted my instinct. Communication could’ve been a lot better...
DUNHAM
April 07, 2026
"A bit of a mixed bag"
I’ll admit, I kind of assumed everything would be fresh when I opened it up, but it was a mixed bag. Some items looked and tasted fresh right away, while others seemed like they’d been sitting around a bit too long. Not terrible overall, just not as consistent as I expected.
teodorokenney8108
April 01, 2026
"Missing One Item"
so my order was mostly fine, but one item was missing. Everything else was okay, just wish the full order had arrived
john_Graham74
March 14, 2026
"Suspiciously Well-Stocked"
I went in expecting to grab a few basics, but somehow they had literally everything I needed, even the snacks from back home that I can never find anywhere. it felt a little too convenient, like someone had been reading my grocery list through the walls. Not complaining though. I left happy and slightly suspicious
MiriamGilbert
March 13, 2026
"Coupon didn’t work"
Tried to use my coupon. No luck. Checkout just kept rejecting it. Annoying
fredrick_Graham80
March 13, 2026
"Great Customer Service"
One of my items showed up wrong, so I reached out to H mart and they handled it really quickly. The return process was easy, and my refund came through within a few days. Mistakes happen, but the way they took care of it gave me a lot of confidence ordering from them again
anniewadusky8460
March 05, 2026
"I stopped by the H Mart..."
I stopped by the H Mart food court after doing some shopping and grabbed bibimbap and kimbap. Both were really good, came out faster than I expected, and the portions felt totally fair for the price.

The only thing holding it back is the seating area. It was crowded, and a lot of tables were messy, which feels a little inconsiderate when everyone’s trying to sit and eat. I’d still go back when I’m craving quick Korean food, but I do wish people would be more respectful and clean up after themselves.
connie1977
February 04, 2026
"Always a Pleasant Place to Shop"
I shop at H Mart often, and I always leave feeling happy with the experience. The store is consistently clean, from the floors to the carts to the produce section, even when it gets busy. The aisles never feel messy or sticky like some other markets, which makes shopping there so much more comfortable and enjoyable
PLUNGY
January 30, 2026
"Substitutions were a bit hit or miss"
The substitutions were okay overall, but they weren’t really what I had in mind. I get that sometimes items aren’t available and someone has to make the best call in the moment, but a couple of the swaps didn’t quite fit what I needed. It wasn’t a huge issue, just a reminder that small choices can really affect the whole order...
MULLEN
January 29, 2026
"Easy enough to find what I needed"
I’ll give them this: the store layout actually makes sense, and I didn’t have to wander around forever looking for stuff. I’m not buying into any fancy “great shopping experience” type wording, though — it’s just a store. The aisles can get tight if there are a few people around, which is annoying, but overall it was easy enough to get in, find what I needed, and leave.
RobertaBush
January 22, 2026
"Love H Mart, but the website tests my patience"
I really like shopping at H Mart, but using their website is kind of a pain. It’s slow, pages randomly take forever to load even when my wifi is totally fine, and I feel like I’m being forced to sit there and practice patience just to buy groceries. Searching for items is annoying too because the filters don’t always narrow things down, and sometimes the results have nothing to do with what I typed. Checkout wasn’t much better — I had to go back a few times to fix things, which made the whole process feel more complicated than it needed to be. I still placed my order, but the site definitely makes you work for it.
Lucille_sears93
January 11, 2026
"Great communication throughout my order"
I had a really good experience with the updates on my order. They kept me in the loop the whole time, and it was super easy to follow the order status without having to reach out or guess what was going on

View More Reviews

Have a question about H mart?
hmart

H mart Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.